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Careers

Methaq Takaful Insurance Company is keen to select excellent professionals who believe they can add value to our Organization and who feel the values Methaq conveys as a Takaful Company will also add a lot to them.



Position 1: Call Centre Agent

Position: Assistant Accountant

Job Description:

  • Prepare payment and receipt notifications to be sent to debtors and creditors.
  • Prepare payment orders.
  • Allocate receipts to transactions.
  • Process current accounts transactions.
  • Handle petty cash payments and prepare vouchers.
  • Prepare adjustment vouchers i.e., travel, cash purchase, maintenance, entertainment, etc.
  • Receive and acknowledge of cash, credit card payment & cheques
  • Prepare daily cash & chqs deposits in banks and prepare required vouchers for that.
  • Prepare daily cash collection & payments reports.
  • Perform any other function/task as and when assigned by the superior.

Job requirements:

  • Qualifications: Bachelor Degree in Business Administration with emphasis in Accounting
  • Experience: Minimum of 2 years experience in accounting
  • Languages: Fluency in written and spoken English, Arabic is a plus.
  • Computer: Computer literacy including proficiency in Microsoft Office.

Work location: Abu Dhabi Branch

Monthly Salary offered: 3,000 – 4,000 AED

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Position: Call Centre Agent

Job Description:

  • Assist customers with their queries and request through all our contact channels, Telephone calls, Emails, Social Media, Chatbot and WhatsApp.
  • Maintaining a positive and professional attitude toward customers and ensure high levels quality service provided.
  • Generating sales leads that develop into new customers and close potentials sales.
  • Sympathy with customers and turn complaints into compliments.
  • Log and register customers’ requests and complaints.
  • Identify and assess customers’ needs to achieve high customer satisfaction rate.
  • Contribute to business objectives to improve customer experience.
  • Take ownership of customers issues and follow up on resolution.
  • Respond to customer service issues in a timely manner.
  • Keep accurate records and document customer service actions and discussions.
  • Conduct outbound calls to generate sales.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, correct, and complete information by using the right methods/tools.
  • Keep records of customer interactions, process customer accounts and file documents.

Job requirements:

  • Experience: Contact Center or Tele-sales background individual with minimum 1-year experience
  • Languages: Fluency in written and spoken English, Arabic is a plus.
  • Computer: Computer literacy including proficiency in Microsoft Office.
  • Must be willing to work in shifts .

Work location: Al Ain Branch

All interested applicants can send their CV’s to hr@methaq.ae

Methaq attaches great importance to the Emiratization drive of the UAE Government and thus aims at providing maximum opportunities to UAE nationals to join its workforce.

We endeavor to ensure that UAE Nationals are given every opportunity for career growth in line with their caliber and Methaq’s development plans. This will be achieved by pro active selection & recruitment, development & retention, and career enhancement.

Methaq offers a competitive salary package & other benefits to qualified professionals who show promise, intellectual capability and commercial drive (whatever the position) and are ready to take-up a challenging career in Takaful Insurance, one of the fastest growing sectors in the United Arab Emirates.

If you are interested in a job within methaq, you can post your CV through careers@methaq.ae or simply submit the form and our HR department will contact you if any opportunity araised.